X-Ray - Radiology - Cape Town - South Africa


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Frequently Asked Questions

  If you have any questions about please look at the faq list and if there is nothing in here. please fill in the form and send to your local office

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Bellow are a list of most commonly asked question we are asked about Billing and the answer we have prepere for these question

Billing FAQ

Symington-Radiology-graphic--FAQ


 
Q :
Do I need to bring my Medical Aid card and ID document??
     
 
A :

Yes, to ensure that the correct details are obtained.

     
 

Billing FAQ

Symington-Radiology-graphic--FAQ


 
Q :
How can I pay my account??
     
 
A :

You may use your medical aid fund if there are funds available, you can also pay by cash, EFT and credit/debit card

     
 

Billing FAQ

Symington-Radiology-graphic--FAQ


 
Q :
If my medical aid do not pay the full account must I pay the difference??
     
 
A :

Yes, as you are liable for any short payments

     
 

Billing FAQ

Symington-Radiology-graphic--FAQ


 
Q :
What is an authorization number??
     
 
A :

Itís a confirmation that the member is a valid member, but does not confirm payment by Medical Aid.

     
 

Billing FAQ

Symington-Radiology-graphic--FAQ


 
Q :
What will happen if I default on a payment arrangement??
     
 
A :

Account will be handed over to our attorneys Du Plessis and Partners for collections.

     
 

Billing FAQ

Symington-Radiology-graphic--FAQ


 
Q :
Will I be charged for a booking if I do not attend??
     
 
A :

Yes, the charge will be for your own account at a prescribed rate by the practice practice payable in 30 Days.

     
 

 
 
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